Vancouver Olympic mascots Quatchi, Sumi and Miga were a little red-faced this weekend as the final 2010 Olympic ticket sale for Canadian residents never got out of the starting blocks as planned. Because of the problems ticket purchasers encountered the Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games (VANOC) has postponed this final ticket phase until Saturday, November 14th instead.
Tickets.com, the official ticket service provider for Vancouver 2010, experienced difficulties with the configuration between the virtual waiting room and the ticketing transaction site which resulted in no sales actually taking place online.
“We are disappointed that people wanting to purchase tickets today did not receive the chance to do so – this is the first time we have had such an issue,” said Caley Denton, vice president of ticketing for VANOC. “Even though it appears the problem is close to being resolved, we made the decision to postpone the sale of Phase 3 ticket sales for one week as our priority has always been to ensure fair access to Canadian residents and to allow sufficient time to plan accordingly.”
“We are also able to confirm a few hundred tickets were sold to customers primarily through the call centre. The equivalent number of tickets sold today for each event will be pulled from the Olympic Family contingency pool and added to the November 14 public ticket sale.”